Returns & Exchanges
At PARFUM, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day return window for unopened and unused products in their original packaging.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Secure Packaging
Carefully place the fragrance in its original box and use protective padding to ensure the glass bottle remains intact during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it securely to the outside of your package, ensuring any old labels are covered.
Quality Inspection & Refund
Once our specialists verify the product's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing